refunds

How COVID-19 hit travellers can get their money back

premium_icon How COVID-19 hit travellers can get their money back

Help is available for those trying to claw back their money on holidays they can no...

'The biggest problems travellers face in getting refunds'

premium_icon 'The biggest problems travellers face in getting refunds'

Sophie Elsworth examines the travel industry refund chaos

What to do if virus has cancelled your event

What to do if virus has cancelled your event

Coronavirus cancels events: What consumers can do

Westpac forced to refund 40,000 customers

premium_icon Westpac forced to refund 40,000 customers

Westpac forced to repay 40,000 tens of millions of dollars

Disappointed customers seek Movie World refund

premium_icon Disappointed customers seek Movie World refund

There were only two rides open so they asked for a refund.

Radio Rentals to pay out $20 million in refunds

Radio Rentals to pay out $20 million in refunds

Includes a $6.1m refund to customers and write-offs of default fees

QUEENSLANDERS! Thousands in cash refunds go begging

QUEENSLANDERS! Thousands in cash refunds go begging

The unclaimed payments range from about $500 to more than $10,000

LISTEN: City Slider must sell before refunds can be made

LISTEN: City Slider must sell before refunds can be made

City Slider customers will need to wait for the business to sell

Know your refund rights these Boxing Day sales

Know your refund rights these Boxing Day sales

It is important to be familiar with consumer refund rights

Know your refund rights before Boxing Day spend-up

Know your refund rights before Boxing Day spend-up

Blejie: Ask stores about their refund policies before you buy

Ticket refunds go out for cancelled festival

Ticket refunds go out for cancelled festival

Tickets to cancelled Whitsunday Calling festival will be refunded

Don't get caught out by refund and exchange policies

Don't get caught out by refund and exchange policies

Industry experts expect more than $1m to be spent on Boxing Day