Train stations run out of Go Cards

TRANSLINK commuters have found it hard to get their hands on a Go Card along the Ipswich line this week with speculation mounting of a shortage.

The QT understands Ipswich line train stations have run out of the electronic tickets, which saves commuters about 30% compared to the price of a paper ticket.

The shortage came on the same day all fares rose 7.5%, the fourth straight fare rise in as many years.

A Translink spokesman would not confirm or deny the shortage.

Public transport advocacy group Rail Back on Track spokesman Robert Dow said he had heard reports of Go Card shortage.

"We have had some indication of that. There have been some problems on the Gold Coast with tourists not being able to get Go Cards," he said.

"I think it's appalling that this situation has arisen, particularly in the context of the fare increase today, which has pushed the cost to an obscene level.

"I think it's appalling that this situation has arisen, particularly in the context of the fare increase today, which has pushed the cost to an obscene level.

"It's really outrageous. What we would suggest is that people be allowed to use paper tickets for extended time periods. That's a fairly disastrous situation."

The Translink spokesman said the transport body and Cubic constantly worked to ensure there were enough Go Cards of all types at all 590 point-of-sale sites across the network. It was common for Go Cards to be in demand this time of year.

"This time of year has higher-than-usual demand for Go Cards and although retailers may run low, there are currently enough Go Cards available to supply retailers with their weekly order," the spokesman said.

Retailers, including Queensland Rail, are responsible for managing their own stock of Go Cards and re-ordering where required.

Ipswich retailers could place an order and have Go Cards delivered on the next business day.

Mr Dow said a commuter who purchased a paper ticket from Rosewood to Brisbane paid $12 compared to $6.61 on a Go Card.

Because paper tickets were now sold only as singles, a round trip would cost $24. While Go Cards were in short supply paper-ticket users should be given more than the two hours to transfer within the same journey, he said.

GO CARDS

  • Go Cards were introduced in 2008.
  • Go Cards can be topped up online, at news agents or train stations.
  • Go Card fares are cheaper than buying a paper ticket.