Plastic surgeon’s bid to unmask bad Google reviewer

A Queensland plastic surgeon has gone to court in a bid to unmask the identity of a mystery commenter who left a one star review of his services on Google.

Botox doctor Scott Douglas Allison, from Newstead, who practises at Enhance Plastic Surgery, has asked the Federal Court in Brisbane to force California-based Google LLC to hand over documents which he hopes will help him identify the person who left three bad reviews on the Google Reviews website.

Dr Scott Allison
Dr Scott Allison

Mr Allison claims in court documents that he is seeking the details of three reviews posted by people with different names in October last year, and November and December 18 this year.

The first review was posted under the name Jack Stevens, the second and third under the name Jason Turnball.

Under the Jason Turnball review, Dr Allison's office commented: "We are sorry to hear we didn't meet your expectations. Unfortunately we have no record of you as a patient and would love to get in touch as we strive to give all of our patients a 5 star service. Please get in touch with us at your earliest convenience so that we can help resolve this for you."

Dr Allison is seeking the court's approval to serve Google with a court order forcing Google to hand over all documents related to the identity of the review posters.

He has 36 reviews with an average score of 4.8 out of 5.

According to his website Dr Allison's focus is on thread lifts of the face and neck, anti-wrinkle, dermal filler and fat dissolving injections.

No date has been set for hearing.

Originally published as Plastic surgeon's bid to unmask bad Google reviewer